If you are having any difficulties using ClubSpark to book courts, want to know where to download the mobile app from or receive an error when you try and book a court please check the FAQs below:

Q1. When I log in using the link https://clubspark.lta.org.uk/RubislawTennisClub/ it says I do not have permission to book courts

A1. This is because your Clubspark account is not associated with Rubislaw Tennis Club. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. to request an invite to the Rubislaw Tennis Club area of ClubSpark. Once you receive the invite follow the link in the email to sign up.

 

Q2. How do I book a court for my child?

A2. Log into ClubSpark using your account and click on the user account icon at the top right of the screen and select your child’s name from the list. This will then reload the page and allow you to book courts on their behalf.

***Please note it is not possible to book a court for your child using the Clubspark mobile app, this must be done using the website***

 

Q3. When I try and book a court it says I have exceeded my bookings

A3. Booking slots are 1 hour long. Members are allowed 3 bookings per 7 days. Therfore, if you book one court on Monday, Tuesday and Wednesday, the next time you will be able to book a court for is the Monday after your first booking. Please note you can only book 7 days in advance.

 

Q4. How do I download the ClubSpark Booker app to book courts using my phone/tablet?

A4. The ClubSpark Booker App is available for download on iOS and Android

 

Q5. How do book a court using the ClubSpark Booker app

A5. Sign into the App, using the same account details that you use to sign into ClubSpark and then select 'Make a Booking'. The app will automatically recognise that you have permission to book courts at Rubislaw.  Select the day and time that you would like to play. Please note, only available times will be displayed. Selecting 'book now' will bring up the confirmation overlay. Please review the details before confirming the booking. 

***Please note it is not possible to book a court for your child using the Clubspark mobile app, this must be done using the website ***

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